Process
How to buy oranges direct from the grower
Written for professional buyers. No account, no minimum-order form, no closed catalogue.
How it works
- Step 1
You tell us three things
Variety, destination and approximate quantity.
- Step 2
We confirm
We check availability and the requested specification before preparing an offer. Response times are not yet confirmed.
- Step 3
We agree terms
Incoterm, packaging format and loading week.
- Step 4
We load and ship
Before dispatch, agree the lot identification, documents and any photographs required. Our shipment workflow still needs confirmation.
Incoterms to discuss for your order
- When made available at the named place, before loading.
EXW
The buyer arranges collection and loading from the agreed place. Confirm all responsibilities in the contract.
- On handover to the carrier.
FCA
We hand over to the carrier the buyer appoints.
- At destination, before unloading.
DAP
We deliver at the agreed destination, not unloaded.
We are a family holding in l'Horta. Supply capacity and any commitment to repeat deliveries need checking with the grower before an order is agreed.
Minimum order, weekly capacity and loading lead times remain on request. No standard volume or preparation time has been confirmed.
What to put in the first message
Three things make an enquiry answerable: what the fruit is for, roughly how much of it you need, and where it is going. Everything else can follow later. The use matters more than it looks, because it is what rules products out: an orange for a loose display and an orange for a machine are different requirements, and in the second case the dimensions the manufacturer publishes are a hard limit rather than a preference.
Quantity in whatever unit you buy in is fine, as long as you say which unit it is. Net fruit weight, boxes and pallets are three different numbers, and what sits between them is the packing specification, which is precisely the thing not yet agreed at that point. Add the town and the week you want it there. An enquiry commits neither of us to anything.
What we cannot tell you about volume
The limits block on this page names the three numbers a professional buyer asks for first, and all three are blank. Unconfirmed here means nobody has worked them out, not that we are keeping them back. Volume is answered case by case, against the pick in front of the grower, which is slower than a published minimum order and a good deal more accurate than one.
So the useful question is your real one. A trial pallet and a weekly programme raise different questions about how a week gets picked and how a lorry gets filled, and an answer to one is not an answer to the other. If your demand spikes in particular weeks, name those weeks at the start. Five plantings in one comarca is the whole of the supply behind any answer we give you.
Writing a specification somebody can check on arrival
A specification has to work in a warehouse in another country, read by somebody who was not part of the conversation. Cultivar, class, size requirement and pack format go in separate fields. Whether a diameter range is essential or merely preferred needs saying there too: the first is a rejection criterion and the second is a wish, and only one of them should ever stop a lorry.
We hold no certification, which for some buyers is where this ends. Better here than after a fortnight of supplier onboarding. Lot traceability and field records are pending as well, so any mandatory document is worth sending at the enquiry stage, before either side spends time on freight and packing arrangements that a missing certificate would make irrelevant.
How to compare two offers
An offer is comparable when the price unit, the quantity it applies to and the delivery point are all fixed. Ask which of packaging, pallets and transport are inside the figure and which are charged beside it, and ask how long the figure stands. A change of destination or of pack format changes the work behind the price, so it changes the price.
The market pages on this site describe a public reference and not our fruit, so they cannot settle a comparison between two suppliers. Keep the accepted offer with the order confirmation. The receiving team and the accounts team read the same agreement from opposite ends, and a discrepancy neither of them can check against a written specification turns into an argument about who remembers what.
Transport and the point where it lands
Whether you appoint the carrier or the offer includes transport changes who holds the risk and from what moment. Both arrangements need confirming for the order. The Incoterm has to come with its named place and its edition, and the written agreement has to say who loads and who unloads, because that is the clause people discover at the dock.
Access at destination is the part buyers forget to describe. Booking slots, the equipment on site, whether a full trailer can physically reach the door. A restaurant storeroom and a wholesale platform are not the same delivery. Our loading lead times are unconfirmed, so the arrival date you want and the arrival date somebody has accepted stay separate facts until the second one is written down.
Payment terms come before the order
We publish no standard payment terms and offer no credit, so method, currency and due date are agreed directly and in writing before anything is loaded. What triggers payment, and which document records the amount, are worth settling in the same message. Where a deposit is proposed, how it relates to the final invoice has to be written down in the same breath.
Invoice details go wrong in a predictable way. The billing address, the purchase order reference and the person who handles queries belong in the agreement rather than in somebody's memory, and an adjustment agreed on the phone is an adjustment nobody can find in March. A request through this website is not a credit arrangement. It reserves no stock and confirms no sale.
Getting the receiving end ready
Which documents travel with the load and which arrive separately is worth listing before dispatch. A packing list that identifies the product, the package quantities and the weights used is what a warehouse actually checks against, and how the shipment and its lots are identified needs to be legible to somebody holding a scanner. Our own documentation workflow is still being put together.
The receiving team needs the accepted specification and a name to call. Photographs taken after a pallet has been broken down prove nothing, because nobody can tell from them which box was where: they go in before anything moves, with the package marking in the same frame as the damage. Agree the reporting route before the lorry leaves, and agree the deadline with it.
Incoterm
Each incoterm applied to a citrus load leaving Valencia: who loads, who insures, where the risk passes.
Talk to the grower
Tell us the variety, the sizes and the delivery week you need. You get a delivered price and what we can commit to in writing, from the person who picks the fruit.
The grower handles enquiries. Response times are still to be confirmed.